Norfolk Plaza Hotel - London

29-33 Norfolk Square, London, United Kingdom, W2 1RX  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Norfolk Plaza Hotel - London

Internet

Free wired internet access

Parking

GBP 15 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Coffee/Tea in lobby

Restaurant buffet

Lobby bar

Laundry

Self-service laundry

TV

Leisure/ TV room

Elevator

Verified Reviews:

  • Bathroom was clean - Plenty of towels - Rooms are air conditioned - Great location
  • Paddington station is about 2 blocks - Room was plain but, very clean - Area was very quiet - Felt very safe
  • Staff was pleasant - Small bar was a nice place to relax - I would highly recommend
  • Tv was very tiny - Reasonable priced place to stay - Breakfast buffet was okay
  • Toilet would not flush - Staff was friendly and accomodating - No air conditioning in summer

Overview

The attractive Norfolk Plaza Hotel is a 3-star property within proximity of Royal Albert Hall, The London Eye and Royal Opera House. Renovated in 2011, the hotel combines Victorian architecture with ultimate comfort.

The hotel is notable for the quiet setting not far from gardens and parks as well as historical buildings, a palace and monuments. The venue is set within 4 km from London city center.

This hotel is conveniently placed close to restaurants and a zoo.

Norfolk Plaza Hotel lies within 20 minutes’ drive to London City airport.

Rooms

Norfolk Plaza Hotel features 87 rooms across 7 floors. Norfolk Plaza Hotel offers rooms with the city view. The hotel rooms come with carpet floor and pale wood furniture.

Eat & Drink

A hearty buffet breakfast is served every morning. At the contemporary snack bar guests will enjoy a selection of tea and coffee. A shopping area features Sussex Arms and Mimos Cafe Bar within 150 meters of the venue.

A full english breakfast is served at the price of GBP 7 per person per night.  The hotel offers a buffet breakfast at the price of GBP 4.50 per person per night. 

Services

Guests can take advantage of a safe deposit box, a lift and a storage room.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible at a location nearby at GBP 15 per day.

Year renovated:   2011.  Number of floors:   7.  Number of rooms:   87.

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Facilities

General

  • Non-smoking rooms
  • Free wired internet access
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Services

  • Valet parking
  • Room service
  • Self-service laundry
  • Dry cleaning
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector

Children's facilities

  • Cribs available

Leisure facilities

  • Barbeque grills
  • Leisure/ TV room

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Free in-room safe
  • Mini-bar
  • Living room
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathroom telephone

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel Norfolk Plaza Hotel - London London location
Show big map »

Hotel Address:

29-33 Norfolk Square, London, United Kingdom, W2 1RX

Get directions
City Center
  • London
    3.4 km
Airports
Train Stations
  • Paddington Station
    200 m
Underground stations
  • Paddington (H&C)
    500 m
  • Paddington (Circle & Bakerloo)
    500 m
  • Bus stop
    1.1 km
Restaurants
  • San Marco Ristorante (cuisine: Italian)
    110 m
  • Mimos Cafe Bar (cuisine: Italian)
    110 m
Parks
  • Paddington Green and St. Mary's Churchyard
    550 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    87

Hotel Awards

UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Norfolk Plaza photos Room
Standard Twin Room
Bed type: Twin beds or 2 Single beds or Sleeping arrangements for 3 persons
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Standard|Standard Twin - Breakfast included

Room facilities
    Twin Room for Single Use
    Bed type: Double bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information

    Twin room sole use

    Room facilities
      Standard Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Standard|Standard Triple - Breakfast included

      Room facilities
        Standard Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Check Prices
        — Less information+ More information
        Economy Room
        Bed type: 1 Single bed
        Check Prices
        — Less information+ More information

        Standard|Economy Room

        How to reach hotel

        hotel Norfolk Plaza Hotel - London London location
        Show big map »

        Hotel Address:

        29-33 Norfolk Square, London, United Kingdom, W2 1RX

        Get directions
        City Center
        • London
          3.4 km
        Airports
        Train Stations
        • Paddington Station
          200 m
        Underground stations
        • Paddington (H&C)
          500 m
        • Paddington (Circle & Bakerloo)
          500 m
        • Bus stop
          1.1 km
        Restaurants
        • San Marco Ristorante (cuisine: Italian)
          110 m
        • Mimos Cafe Bar (cuisine: Italian)
          110 m
        Parks
        • Paddington Green and St. Mary's Churchyard
          550 m
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2011
        • Number of floors:
          7
        • Number of rooms:
          87

        Hotel Awards

        UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in United Kingdom

        Use Badge

        Norfolk Plaza Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Indar Pasricha Fine Arts - 400 m
        • Bayswater - 500 m

        Places of interest

        • The Windsor Castle - 500 m

        Train stations

        Amusement

        • Quicksilver - 400 m
        • The Reel Time - 400 m

        Museums

        • Alexander Fleming Laboratory Museum - 100 m

        Parks

        • Mile End Park and Arts Pavilion - 400 m

        Galleries

        • The Park Gallery - 400 m
        • Light Gallery - 500 m
        • Mark Gallery - 500 m

        Underground stations

        Local attractions

        • London Central Mosque - 1.5 km
          146 Park Road, London
        • Royal Academy of Music Museum - 1.5 km
          Marylebone Road, London
        • Regent's Park - 1.9 km
          The Store Yard, London
        • Kensington Palace - 1.6 km
          The Broad Walk, London
        • Harrods - 1.9 km
          87-135 Brompton Road, London

        Near the hotel

        • Alexander Fleming Laboratory Museum - 170 m
          St Mary's Hospital, London
        • Grosvenor Victoria Casino - 500 m
          150 - 162 Edgeware Road, London
        • Kensington Gardens - 790 m
          The Magazine Storeyard, London
        • Little Venice - 940 m
          Regent's park, London
        • Rolling Bridge - 330 m
          Paddington Basin, London
        • Paddington Green and St. Mary's Churchyard - 550 m
          Church Yard Walk, London
        • Regents Canal - 940 m
          42 Blomfield Road, London

        Restaurants nearby

        • San Marco Ristorante - 110 m

          Address: 10 London Street
          Phone: 020 7724 3673

          73% likes this, based on 175 reviews
          Cuisine: Italian

        • London Street Brasserie - Paddington - 110 m

          Address: 16 London Street
          Phone: 020 7706 6555

          51% likes this, based on 138 reviews
          Cuisine: International, British
          Price Range: GBP 1 - GBP 32

        • Frontline Restaurant - 110 m

          Address: 13 Norfolk Place
          Phone: +44 (0)20 7479 8960

          66% likes this, based on 86 reviews
          Cuisine: British
          Price Range: GBP 19 - GBP 25

        • Mimos Cafe Bar - 110 m

          Address: 19 London St
          Phone: +44 20 77067175

          70% likes this, based on 152 reviews
          Cuisine: Italian

        • Connoisseurs Indian Tandoori - 80 m

          Address: 8 Norfolk Place
          Phone: +44 20 74023299

          Cuisine: Indian

        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2011
        • Number of floors:
          7
        • Number of rooms:
          87

        Hotel Awards

        UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in United Kingdom

        Use Badge

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        Norfolk Plaza Reviews

        Guest reviews are submitted by our customers after their stay at Norfolk Plaza

        Average guest rating

        6.2out of 10
        Good
        Based on 71 reviews

        Rating by category:

        Location
        8.5
        Rooms
        3.6
        Service
        8.0
        Value
        6.0
        Dining
        7.0

        Guest reviews

        • Group of friends
          7.8

          The Hotel is perfectly located for a city trip. just 2 minutes to th paddington railway and tube station.

          The Hotel overall could use a little remodelling. It was a little cold during night because of the poor isolation and not functioning heating.

        • Single
          3.2

          The girls working the front desk tried their best to be helpful in light of a bad situation.

          Avoid this hotel at all costs. The rooms were disgusting and I did not feel safe. I stayed only one night of a multi-night stay. As soon as morning came, I immediately started looking for a new hotel. (Keep in mind- this was during the Olympics so I ended up paying a very high rate at the new hotel for a last minute booking but it was worth it to leave the Norfolk Plaza.) I was also not the only guest to have problems. Every time I was in the lobby there was a guest looking to change rooms because their current room to another one because something didn't work. As I was checking out, someone from a tour company was also at the desk. After looking at all available rooms in the hotel- he decided none were acceptable for his group and was frantically calling around to find something (anything) else. Do not stay here.

        • Single
          6.6

          Excellent location, close to Paddington and underground. Nice sized room and bathroom.

          You really can hear people moving around in the room above. Very poor sound insulation and the vibrating floor made my light casement rattle.

        • Older travelers
          3.8

          The position of the hotel was perfect for travelling into the heart of the city and visting the popular tourist attractions

          The room which we occupied was in urgent need of refurbishment.The main curtains plus the net curtains were very old and marked with paint,the window fixtures were broken,the bedroom fittings and furniture were old and tired looking.The bed linen had been restitched in places and was frayed.The most disappointing was the bathroom.The bathroom fittings were old and outdated,the sink bath and tiles were cracked.no air vent.The bathroom was extremely cramped.You had to dry yourself in the bath as there was not anywhere else to go.The toilet and sink were as close together as a desk and chair.

        • Single
          4.6

          Location was good. Breakfast was good

          No central light in room. Cleanliness dubious Was put in smoking room...........smelly

        • Family with children
          4.2

          Terrible hotel! It was old , run down, nothing had been renewed for 15 to 20 years. All we wanted was a nights sleep and even this we did not get, my wife was woken up at 2am by someone having a shower and then going out and she said it sounded like it was in our room. I mentioned this to the manager and they could not be bothered. Only good thing, the sheets were clean....Awful hotel, do yourself a favor and miss this one.

        • Single
          7.0

          The location is excellent for the train station. The staff are very helpful.

          My room was a little shabby this time. I was very surprised as over the many times I have stayed here both alone, with my family and with a friend I have always been absolutely delighted with the decor etc.

        • Family with children
          8.8

          I had read poor reviews for the hotel but was pleasantly surprised. All staff very helpful and informative. We had a room on the second floor.. The breakfast was fine. Would return again as plenty of variety for eating places close to the hotel

          I found the beds a little hard even my 10 year old daughter commented on the bed.

        • Older travelers
          4.6

          its location. bathroom clean and towels changed daily

          in need of refurbishment. breakfast very basic, we asked numerous times to have the television tuned in but it was not done.

        • Single
          7.8

          I stayed here during a 24 hour layover from Heathrow and it could not have been more convenient to the airport! It was nothing fancy but it did the job. The staff was helpful and the room was adequate.

          The linens were a bit dated which is the reason for a slightly lower score on cleanliness.

        • Couple
          4.6

          Near Paddington station

          Pretty terrible room in every possible aspect...

        • Single
          9.6

          A lovely hotel with very friendly and welcoming staff. The hotel is always kept lovely and clean and my bedroom was on the third floor with a lovely view over Norfolk Square. Would recommend this hotel for a city break to London anytime.

        • Single
          6.2

          It's about 2-3 mins walk from Paddington Station, very useful for early train runs, and is a quite authentic London apartment, if you're a fan.

          Non-existent internet access, Lack of professional staff, horrible breakfast. Do not order an English Breakfast here, just go eat somewhere else. They do not charge for rejected service though, at least.

        • Single
          8.2

          Clean hotel, good location, good value for money, helpful staff, would stay again

        • Older travelers
          3.2

          They refunded our money

          We arrived in the morning & were impressed by the pleasant foyer. I'm returning to the hotel at 11:30 PM we were shown to a very squalid dirty room. After complaining we would then offered a smoky unmade up room. At 3rd go we were shown into an adequate room! No manager was available - I spoke to the manager the following day and was told that the hotel was due for refurbishment in March. This was not mentioned at this time of booking nor was it in the Foyer. When I pointed this out I was offered a refund which I accepted

        How to reach hotel

        hotel Norfolk Plaza Hotel - London London location
        Show big map »

        Hotel Address:

        29-33 Norfolk Square, London, United Kingdom, W2 1RX

        Get directions
        City Center
        • London
          3.4 km
        Airports
        Train Stations
        • Paddington Station
          200 m
        Underground stations
        • Paddington (H&C)
          500 m
        • Paddington (Circle & Bakerloo)
          500 m
        • Bus stop
          1.1 km
        Restaurants
        • San Marco Ristorante (cuisine: Italian)
          110 m
        • Mimos Cafe Bar (cuisine: Italian)
          110 m
        Parks
        • Paddington Green and St. Mary's Churchyard
          550 m
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2011
        • Number of floors:
          7
        • Number of rooms:
          87

        Hotel Awards

        UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in United Kingdom

        Use Badge